FAQs

I FOUND DAMAGE, NOW WHAT?

Minutes matter in cases like yours. Address the damages as quickly as possible. Have a licensed and properly insured IICRC Certified Restoration Firm help you determine the true extent of your loss. At All Things Restored, our first-in-class Emergency Response Teams are deployed with the state-of-the-art technology such as thermal imaging cameras, digital moisture meters, and various other probes to find the full extent of damages at the core level within your structure. ATR’s best-in-class IICRC certified education coupled with our technology enables our Frontline Technicians to cover thousands of square feet in mere minutes when speed and efficiency matter. Whether your project calls for residential emergency service, or demands a commercial, industrial, or medical critical response, our crews will be on site within 60 minutes of your call for help. Call All Things Restored at 904-423-5663 now to dispatch our Rapid Response Team for an emergency service inspection. Should your loss require immediate attention know that our Teams come prepared to perform mitigation and triage services at the time of inspection.

It’s not only speed that matters though. It is critical to have your loss assessed by an IICRC Certified professional to determine if you have enough damage to even warrant making an insurance claim. You may have less damage than the cost of your deductible, therefore, you may not have to involve your insurance carrier. However, you have insurance for a reason—when you absolutely need it. The Pros at All Things Restored are industry experts in helping property owners mitigate their losses. It’s ATR’s unique capability to assist the insured in navigating through the insurance waters that gives us our edge over the “big box” competitors. Call All Things Restored now and before you make the final decision to file a claim and you’ll be educated and informed as to the suggested next best steps when calling for a claim number. 904-4-A-FLOOD

Doesn’t my insurance policy cover water and mold?

Most insurance policies carry coverage for both water damage and for mold contamination. However, there are usually limits to such coverage. Selecting a contractor that will ensure your loss is estimated and managed appropriately between the various coverages that may be available to you is absolutely critical to the success of your restoration project. The proper estimating management of these coverages is also just as important when thinking about how the financial component of your claim will pan out. Call the experts at All Things Restored at 904-4-A-FLOOD for an “All-Point” Indoor Environmental Assessment. While many restoration contractors have no idea how to manage your claim when it comes to segregation of your available coverages, the professional experts at All Things Restored will guide you through the entire process, sharing their wealth of knowledge that has been acquired through a combined industry experience of over half a century and through the processing tens of thousands of claims.

Can’t I just clean mold myself with bleach?

Certainly, however, mold doesn’t just happen on its own. It is a living organism that requires a hospitable environment (moisture) and a food source (cellulose materials like lumber or drywall). First, if you generously apply store bought bleach to moldy drywall, you have just added 96% water to the problem and also a small amount of bleach. While bleach will kill the mold it comes in contact with, the water that is left behind helps the mold that is left behind multiply quickly and then your problem returns, usually in a few short weeks or sometimes even in just days. Second, cleaning mold with bleach or like products does not address the source of the mold. i.e., the cause Leaking pipes, condensating air conditioners, or an extremely humid, dark and stagnant space are all classic scenarios for mold to colonize in your home or business. Chances are it will come back, and often worsen over time if the causation is not repaired and the fungus is not remediated properly. Call All Things Restored at 904-4-A-FLOOD to speak with our state licensed mold remediator who is also an IICRC Master Water Restorer. He will answer all of your questions and share valuable knowledge while offering a complimentary consultation tailored to your needs. If you’re seeking assistance in having your leak repaired and/or having an indoor air quality test performed to find out if you have a mold problem, call ATR at 904-423-5663 for a referral to one of our trusted trade partners within our screened and vetted approved contractor network.

I FOUND DAMAGE, NOW WHAT?

Doesn’t my insurance policy cover water and mold?

Can’t I just clean mold myself with bleach?

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